- #HOW TO GET A WIFI PASSWORD CHANGED FOR INTERNET CONNECTION UPDATE#
- #HOW TO GET A WIFI PASSWORD CHANGED FOR INTERNET CONNECTION ANDROID#
#HOW TO GET A WIFI PASSWORD CHANGED FOR INTERNET CONNECTION ANDROID#
Issue: I get a “Screen Overlay Detected” message on my Android device.On the notification dialog, select “Don't ask again for this network” then “Yes” Solution : this is expected and not an issue since Cozmo does not use internet. Issue: I g et a “no internet” message on my Android device (or a variation of this message).Issue: I get a “Safety recommendation” message on my iOS device.Solution: this is expected and not an issue since Cozmo does not use internet Issue: I get a “no internet” message on my iOS device.If Cozmo still does not turn on, please contact the original seller or DDL Customer Care to review potential warranty options Solution: contact Customer Care at Issue: Cozmo does not turn on Solution : use a power source of minimum 2A 5V. Issue: I get a “searching for IP address” message.Issue: I get a “Unable to join the network “Cozmo_xxxxxx” message.If he still does not broadcast them, please contact the original seller or DDL Customer Care to review potential warranty options Solution: raise and lower Coz mo’s lift manually. Issue: SSID or PSK are not displayed on Cozmo's screen when I place him on the charging platform.
#HOW TO GET A WIFI PASSWORD CHANGED FOR INTERNET CONNECTION UPDATE#
Solution: update the app to the latest version available on all your devices (Android, iOS, and Amazon Fire) Issue: I get a "You must update your Cozmo App to continue" message.Then, simply copy and paste it into your WiFi settings password fieldĬozmo has a backpack button: 15 digits + 2 hyphensĬozmo does not have a backpack button: 12 capital letters (not including B, O or U) Solution: avoid typing mistakes when entering Cozmo's WiFi password by typing the password into your device's notes app to make sure it matches what is shown on Cozmo's device. Issue: I get an “Incorrect password” message. Close apps and processes running in the background.Powercycle Cozmo and replace him on his charging platform.Check for interference from other devices or distance Cozmo from microwaves, baby monitors, digital cordless telephones.Turn off the "Smart network switch" - Android 6 (Marshmallow) or Android 7 (Nougat) only.Check location services are turned on (location will not be stored).Turn off Wi-Fi assist (iOS 9 or higher or Android 8 or higher).In the list of networks in your device's WiFi settings, forget Cozmo’s network.Toggle airplane mode to temporarily cut data exchanges.Check your device is searching for all network types.Check your device’s OS version is up to date.If you are having issues connecting to Cozmo, try the following troubleshooting steps:
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